Policy and compliance

A growing set of state laws tells retailers what a workplace violence prevention plan must contain, when associates must be trained, and what a store must post. This hub collects the articles that translate each statute into what it requires of a store, plus the written policies a retailer should have in place before an incident: aggression definitions, escalation routes, repeat-offender procedures, and trespass rules.

Key questions in policy and compliance

• When Is a Retailer Liable for Inadequate Security?
• What Does FCRA Compliance Require for a Retail Background Check?
• What Does the Law Allow When Detaining a Suspected Shoplifter?
• What Does the New York Retail Worker Safety Act Require, and By When?
• What Does California SB 553 Actually Require a Store Manager to Train?

Articles

• When Is a Retailer Liable for Inadequate Security? 2026-10-06
  In most courts reviewed here, a retailer is liable for third-party crime only when it knew or should have foreseen the danger and did little.
• What Does FCRA Compliance Require for a Retail Background Check? 2026-10-05
  Retailers must give a stand-alone notice, get written consent, and follow adverse-action steps before rejecting an applicant. Here is the sequence.
• What Does the Law Allow When Detaining a Suspected Shoplifter? 2026-10-03 · updated 2026-10-12
  Merchant detention statutes set the trigger, time limit, and manner that govern a store's detention of a suspected shoplifter.
• What Does the New York Retail Worker Safety Act Require, and By When? 2026-09-29
  New York's Retail Worker Safety Act requires a written policy, interactive training and a written notice. One deadline remains: January 1, 2027.
• What Does California SB 553 Actually Require a Store Manager to Train? 2026-09-28
  SB 553 training requirements for store managers: what the six required elements are, when to train, and what to keep in the record.

Laws and regulations

• California SB 553 violent incident log: what Labor Code 6401.9 requires
  California Labor Code 6401.9 requires a violent incident log entry for every workplace violence incident, kept for a minimum of five years.
• New York Retail Worker Safety Act: what Labor Law 27-e requires
  New York's Retail Worker Safety Act: who it covers, training content and cadence by employer size, the silent response button, and what to do now.
• Washington isolated worker protections: what RCW 49.60.515 requires
  Washington RCW 49.60.515 protects isolated janitors, security guards, and housekeepers at retail and hotel employers, including a panic button.

Start with the newest: When Is a Retailer Liable for Inadequate Security?. Browse all topics, all articles, the glossary, laws, research digests and tools.