Tools

Printable huddle cards, checklists, forms, and scripts drawn from the articles, each laid out as steps a store can run this week.

• Retail shrink calculator: shrink rate, dollars and the sales it takes to earn them back · Shrink and total retail loss
  Calculate shrink dollars and shrink rate from book inventory and a physical count, then see the sales needed to earn the loss back and a per-shift figure.
• De-escalation training session checklist · Workplace violence and de-escalation
  A session checklist for training retail associates on the five-step chain: recognize, disengage, create distance, alert, and get to a safe area.
• Five-minute loss prevention huddle card · Associate training
  A printable huddle card and four-week rotation table for a five-minute loss prevention huddle. Fill it in the night before and run it at shift start.
• Gift card scam register script and signage checklist · Scams and fraud
  Three register lines for a suspicious gift card sale, the signal table, and a signage and log checklist. Post it inside the lane before the next shift.
• ORC observe-and-report form for associates · Organized retail crime
  A printable form an associate fills in after seeing suspected organized retail crime: time, location, descriptions, items, exit, and who was told.
• Repeat offender policy one-pager · Organized retail crime
  A one-page repeat offender policy with an owner for each section: associates observe and report, corporate owns identification, trespass, and police.
• Safety and shrink poster rotation schedule · Associate training
  A twelve-month poster rotation table, a placement map, and a pre-print checklist for pairing one safety poster with one shrink poster each month.